Acceptable Use Policy

Acceptable Use Policy: May 3rd, 2025

This Acceptable Use Policy ("Policy") outlines the types of behavior and content that are allowed—and not allowed—when using services provided by CozyIntellect Inc ("CozyIntellect," "we," "us," or "our") through retainapp.ai and related platforms (collectively, the "Service"). By accessing or using the Service, you agree to comply with this Policy and any future updates we may publish.

If you’re using the Service on behalf of a company or organization, this Policy applies to all users who access the Service through your account.

1. Prohibited Conduct

You may not use the Service to engage in any activity that:

A. Violates Laws or Rights

  • Breaks any applicable local, state, national, or international law.
  • Infringes on intellectual property, privacy, publicity, or other legal rights.
  • Submits or shares content you are not authorized to disclose.

B. Harms Others or the Platform

  • Harasses, threatens, defames, abuses, or otherwise harms others.
  • Uploads or transmits malware, viruses, or malicious code.
  • Interferes with the performance or integrity of the Service or any connected networks.
  • Attempts to access any system, data, or content without permission.

C. Misrepresents or Deceives

  • Pretends to be another person or organization.
  • Misstates your identity, role, or affiliation.
  • Submits third-party personal data without their explicit consent.

D. Exploits or Spams

  • Sends unsolicited promotions, advertisements, or bulk communications (“spam”).
  • Scrapes or harvests contact data (e.g., emails) for commercial use.
  • Uses automated systems such as bots or crawlers in a disruptive way.

E. Targets Vulnerable Groups

  • Solicits personal data from individuals under 18.
  • Publishes obscene, violent, or discriminatory content.
  • Encourages criminal conduct or provides instructions for unlawful activities.

2. Misuse of Service Infrastructure

Without our written consent, you may not:

  • Modify, distribute, reverse engineer, or create derivative works based on our Service or content (except your own).
  • Rent, lease, or sell access to the Service or its components.
  • Use bots, scrapers, or automated methods that disrupt or overload our systems.
  • Bypass access restrictions, including IP blocks or rate limits.

3. Enforcement

CozyIntellect Inc reserves full discretion to determine violations. We may suspend, restrict, or permanently disable your access to the Service at any time. We may also report unlawful activity to law enforcement and cooperate with investigations.

4. Reporting Violations

To report a violation or if you have questions about this policy, contact us at:

support@retainapp.ai